Last Updated: September 19, 2026

This Payment Policy explains the payment methods we accept, when your payment is processed, and how billing-related issues are handled.

Accepted Payment Methods

Appliancedirectshop accepts the following payment methods:

  • Visa credit and debit cards
  • MasterCard credit and debit cards
  • PayPal

Currency

All transactions are processed in United States Dollars (USD) . If you are shopping from Canada and your card is denominated in another currency, your bank or PayPal will convert the amount at its prevailing exchange rate. Any currency conversion fees charged by your financial institution are your responsibility. Appliancedirectshop does not charge any currency conversion fee.

When Payment Is Charged

Your payment method is charged at the time you place the order, not when the item ships. This allows us to reserve inventory and begin processing immediately. If we are unable to fulfill your order — for example, because an item is out of stock or your shipping address falls outside our delivery area — we will cancel the order and issue a full refund to the original payment method.

Security

All payment information is transmitted over an SSL-encrypted connection. We do not store full credit card numbers on our servers. Card payments are processed by PCI-DSS compliant payment gateways. PayPal transactions are handled entirely within PayPal’s secure environment, and we never receive your PayPal login credentials.

Failed or Declined Payments

If your payment is declined, our checkout system will display an error message and will not complete the order. You may retry with the same payment method or choose a different method. If a payment is initially authorized but later fails to capture, we will contact you by email to arrange an alternative payment method within 48 hours. If we do not receive a response, the order will be cancelled.

Billing Inquiries

If you see a charge from Appliancedirectshop on your statement that you do not recognize, please contact us at info@appliancedirectshop.sbs or +1 304-920-4748 before initiating a chargeback with your bank. We can usually resolve billing questions quickly by providing order details and payment confirmation.

Refunds

Refunds are issued to the original payment method only. We cannot refund to a different card, a different PayPal account, or by check. For details on refund timing, please see our Return & Refund Policy.

No Additional Fees

Appliancedirectshop does not add any surcharge, convenience fee, or processing fee to card or PayPal payments. The amount shown at checkout is the total amount charged.